EatSure, the innovative “food court on an app” by Rebel Foods, is changing the game in the food delivery market. Known as the flagship D2C platform of Rebel Foods, EatSure has introduced EatSure Elite, a loyalty program designed to reward its most dedicated customers. As the world’s largest internet restaurant company, Rebel Foods has always been a pioneer in culinary innovation. With EatSure Elite, they aim to transform customer experience by going beyond conventional loyalty offerings.
Revolutionary Loyalty Program with a Difference
Unlike traditional loyalty programs that focus on discounts or free deliveries, EatSure Elite offers real value with complimentary food dishes. The loyalty program is points-based. Customers earn SurePoints with every order placed through the EatSure app or website. Once a customer reaches 1000 SurePoints, they unlock EatSure Elite status and access a suite of exclusive benefits. These include not only free deliveries but also complimentary dishes that add more excitement to their food orders.
Free Dishes from Top Brands
One of the standout features of EatSure Elite is the range of free dishes it offers. Every order above ₹299 comes with a complimentary dish from one of the 15+ trusted brands on the EatSure platform. These dishes include favorites like Potato Wedges from Faasos, a Margherita Pizza from OvenStory, Blueberry Cheesecake from Sweet Truth, or even a Chickenator Burger from Wendy’s.
Members have access to 40+ free dishes, each curated to complete the meal and offer unbeatable value. This approach transforms a simple meal order into a delightful experience. It’s not just about free food—it’s about enjoying the best offerings across multiple brands, all in a single order.
Maximizing Value for Loyal Customers
Over a three-month period, loyal customers stand to save significantly—up to ₹1500 or more—through free deliveries and complimentary dishes. This makes EatSure Elite one of the most rewarding loyalty programs in the food delivery space. For every order over ₹299, members get a free dish, and orders above ₹199 come with free delivery. This ensures customers get more value for their money while enjoying a seamless and enjoyable food-ordering experience.
Exclusive 30-Day Elite Trial for New Customers
To attract new users, EatSure is offering a 30-day trial of the Elite program. This exclusive trial gives new customers a chance to experience the perks of EatSure Elite without any commitment. During this period, new users can enjoy complimentary dishes on orders above ₹299 and free delivery on orders over ₹199. This initiative allows first-time users to explore the program’s benefits and encourages them to become long-term members.
Why EatSure Elite Stands Out
EatSure Elite is not just another loyalty program. It’s designed to create a deeper connection with customers. According to Sagar Kochhar, Co-Founder and CEO of EatSure, “With EatSure Elite, we’re rewarding our loyal customers with exciting food dishes of their choice across a range of 40+ starters, wraps, burgers, pizzas, and desserts, depending on their order size, making their experience even more personalized and wholesome.”
This personalized approach sets EatSure Elite apart. It’s about more than just rewarding loyalty—it’s about enhancing the overall food-ordering experience. The program is expected to increase the number of active users by 50%, with loyal customers enjoying a 20% higher retention rate and a 40% higher purchase frequency compared to non-loyal customers.
Building the Category Play of a Food Court
EatSure’s unique “food court on an app” model allows customers to order from multiple brands in a single order. Whether it’s a family with diverse preferences or a group of friends with different tastes, EatSure ensures everyone’s needs are met in one go. The EatSure Elite program further amplifies this value proposition by offering a range of dishes to choose from across its platform.
The brands under EatSure’s umbrella include Faasos, Wendy’s, Behrouz Biryani, OvenStory Pizza, Sweet Truth, and Lunchbox, among others. Each brand is a leader in its category, known for quality and consistency. This means that customers can expect the same high standards, no matter what they order.
EatSure’s Safety and Quality Standards
Beyond its innovative offerings, EatSure places a strong emphasis on safety and quality. The platform follows over 200+ quality checks and operates HACCP-certified kitchens to ensure food safety. Tamper-proof packaging, top-quality ingredients, and best-in-class standards make EatSure a trusted choice for customers across India. This commitment to quality is one of the reasons why EatSure continues to be a preferred choice for food delivery.
Driving Customer Satisfaction and Loyalty
EatSure Elite is more than a loyalty program—it’s a testament to Rebel Foods’ commitment to customer satisfaction. By offering real value through free dishes and a superior ordering experience, EatSure is setting a new benchmark in the food delivery industry. The mantra is simple: Order more, get more. It’s an approach that resonates with customers, making EatSure a top choice for food lovers.
With the launch of EatSure Elite, Rebel Foods is reinforcing its position as a leader in the market. The program not only rewards customers but also helps build long-term loyalty. As Kochhar puts it, “EatSure Elite is not just about loyalty; it’s about creating a deeper connection and building the category play of a food court, ensuring our customers feel truly valued.”
The Future of Loyalty Programs
As EatSure continues to innovate, the EatSure Elite program is set to become a key differentiator in the competitive food delivery market. Its focus on rewarding customers with real value, combined with a unique food court experience, positions EatSure as a frontrunner in the industry. The loyalty program is designed to make customers feel special, offering them exclusive access to their favorite dishes and enhancing their food-ordering journey.
The launch of EatSure Elite signals a shift in how loyalty programs are perceived and implemented in the food delivery space. By moving beyond conventional benefits like discounts or delivery charges, EatSure is redefining customer loyalty. It’s about turning every meal into an experience, every order into a rewarding interaction.